Best Western Plus Kelowna Hotel & Suites

2402 Highway 97 North, Kelowna, BC, Canada, V1X 4J1show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  71 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

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Overview

The 3-star Best Western Plus Kelowna Hotel & Suites offers an unique accommodation with 176 rooms to stay in. The hotel occupies 8 floors and was renovated in 2011.

A short distance to highway enables you to get to City Park and Fintry Estate & Provincial Park in no time. The property is in a 20-minute walk to Kelowna city center.

The venue is a short walk to shops, a mall and boutiques.

Best Western Plus Kelowna Hotel & Suites can be reached in 15 minutes by car from Kelowna airport.

Rooms

Best Western Plus Kelowna Hotel & Suites offers non-smoking rooms with an in-room safe, wireless internet, a mini-fridge, an iron with ironing board and a closet to make stay in Kelowna even better. Some rooms feature a spectacular view over the city. Guests can also use a microwave, coffee/tea makers and a stove.

Eat & Drink

The hotel’s relaxed restaurant serves a variety of European dishes. A variety of dishes are served in Hong Kong Restaurant, which are 5 minutes’ walk away.

Services

Best Western Plus Kelowna Hotel & Suites also offers a business centre, a banqueting hall and a conference room for business travelers.

Relax

Guests can benefit from steam baths, facials and massage at the hotel. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   8.  Number of rooms:   176.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Bed and breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Courtyard view
  • Forest view
  • Interior view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Orchard Park Shopping CentreOrchard Park Shopping Centre1700 ft
Kelowna Q ClubKelowna Q Club2300 ft
Kelowna Farmers' and Crafters' MarketKelowna Farmers' and Crafters' Market3200 ft1992 Dilworth Dr
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Kelowna Grand Prix and SpeedKelowna Grand Prix and Speed1.8 mi
Valley Bowling Lanes LtdValley Bowling Lanes Ltd1.9 mi
Scandia Golf and GamesScandia Golf and Games2.0 mi
Central Okanagan Parks and RecCentral Okanagan Parks and Rec2.2 mi
Benvoulin Heritage ChurchBenvoulin Heritage Church1.0 mi
East Kelowna Community HallEast Kelowna Community Hall1.8 mi
Saint Aidan's Anglican ChurchSaint Aidan's Anglican Church1.8 mi
Rutland Centennial HallRutland Centennial Hall1.9 mi
Knights of ColumbusKnights of Columbus2.1 mi
Camelot VineyardsCamelot Vineyards1.7 mi3489 East Kelowna Rd
Okanagan Villa Estate Winery and the Vibrant Vine Tasting RoomOkanagan Villa Estate Winery and the Vibrant Vine Tasting Room1.9 mi3240 Pooley Rd
WinnersWinners2.1 miCapri Centre Mall 1835 Gordon Drive
Geert Maas Sculpture Gardens Gallery and StudioGeert Maas Sculpture Gardens Gallery and Studio2.6 mi250 Reynolds Rd
House of Rose WineryHouse of Rose Winery2.9 mi2270 Garner Rd
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Getting around
Airports
Kelowna Airport (YLW)5.5 mi
Penticton (YYF)30.2 mi
Train
The Old Woodshed Kelowna2.9 mi
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Reviews
8.2
FabulousBased on  71  reviews
  • 8.8
    Superb

    It was very clean and the staff very accommadating. We had two small dogs and liked the little gift package for them. Neat special touch.

  • 7.0
    Very good

    We enjoyed the closeness to restaurants and Hyw access. Enjoyed the continental breakfast, pool and hot tub.

  • 7.8
    Fabulous

    Friendly atmosphere started off by receptionist from Helensburgh, Scotland (sorry, forgot his name!)

  • 7.4
    Very good

    Friendly staff, promixity to shops and restayrants, close to Kelowna airport.

    We had a flight to catch and had to be at the airport by 4 a.m. We asked for a 3 a.m. wakeup call and it never came! Luckily we had also set our alarm.

  • 10.0
    Exceptional

    The hotel was very quiet. We had our dog with us on this trip and the room had a nice private patio with a lawn so the dog could get outside easily for a little run. The room was large and the mattress was extremely comfortable. We really enjoyed our stay and will definitely book this hotel for our next visit.

    The only thing that was abit dissappointing was the complimentary breakfast at the ora restaurant. The buffet had cold pancakes and bacon and greasy sausages. The food seemed of inferior quality and we ended up going elsewhere for breakfast after 2 mornings.

  • 10.0
    Exceptional

    Location was great... The fact that they had a pub and a nice resturant right there... Big rooms!

    Small fitness room... Equiment needs to up dated...

  • 6.6
    Good

    My apologies, I have typed this in the wrong box..... Terrible WIFI....never did achieve a connection in our room. Notified front desk, told they would look into it and call back.....we waited and waited, no one called back and, after checking again with front desk, apparently no one had looked into it. Consequently we missed our dinner plans and ended up eating at close to 9 pm. Eventually we were informed by the front desk that wifi doesn't work very well in the area of our room, couldn't say why. We would have appreciated knowing that in advance. Then my friend could have gotten her message out to her husband as promised by using your business centre. All in all, very disappointing and a waste of precious time on our only night there.

    Again, wrong box....sorry. Nice hotel, comfy room, very clean, quiet.

  • 9.6
    Exceptional

    Room was clean, bed very comfortable and the sheets and blanket were perfect. Breakfast gets an A+ as well. Thank you for a delightful stay!!!

  • 7.4
    Very good

    If they offer a complimentary breakfast you might want to give it a pass. Pretty standard, uninspired fare. Dining room was absolutely jammed with visiting sports teams, their parents, friends and various hangers on. Given the price of the room a comp breakfast was due but all things considered we should have just checked out and found somewhere else to eat.

  • 8.8
    Superb

    We arrived in May long weekend after a long drive, the hotel staff were friendly and informed us of everything we needed to know. Being our first time in Kelowna we weren't sure how close to the marina we were, but luckily we had the car as you wouldn't want to walk it. The deluxe room was huge and although we knew we had noises neighbours we couldn't hear them through the walls which was great, still not sure why the room had 3 sinks but it entertained me none-the-less. The breakfast was nice and had variety (scrambled egg, bacon, pancakes, fruit, cerial, muffins) etc and the staff were friendly and attentive. One comment is the pool was a bit smaller than I thought it would be so we didn't bother but over all it was a great stay and we wish we stayed longer!

  • 6.2
    Good

    The desk representatives arranged a disabled room for me. I requested same through "Booking" on line and noted on their confirmation my need for a disabled room. I provided a printout of my request to your desk staff. Their copy of the "Booking" request did not include this request. Your staff was very helpful.

    1) The first night room service provided me with fries and a pepsi. The fries has a funny looking 1/3" screw in it. By the time I got to the front desk a few days later to provide with the screw, I had lost it. 2) When the front desk downgraded our reservations they could not lower the cost because it was arranged through "Booking" I telephoned you when I returned home and spoke to the Manager. He contacted "Booking" and they reduced my daily rate. Thanks you for your help; but it took a lot to get it. 3) The TV remote works extremely slowly and most time had to go to the TV and use the buttons.

  • 10.0
    Exceptional

    No chemicals in room. Am allergic to air fresheners and chemical cleaners, fabric softeners. Found none in room. Excellent. Will use Best Western for that reason for sure.

  • 10.0
    Exceptional

    I loved the hot buffet. There's something magical about waking up to a freshly made omlette, hashbrowns and smiling staff.

  • 3.2
    Guest rating

    Over-priced compared to value offered incl.: Rooms with inflexible air-con system meaninng that you had to live either in freezing hurricane (air-con on) or in very hot room (air con off), Staff very unwilling to engage and service/rectify problems Breakfast (incl. in price) was poor and breakfast room/service was chaotic, dirty and poorly prepared with many services and staff unavailable at first 0.5-1 hr of break fast. Seemingly no proper management with the result of poor service and staff showing up late,

  • 10.0
    Exceptional

    Great light in the room & very clean. Excellent front desk staff - very friendly & helpful.

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Highlights
8
FabulousBased on  71 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kelowna Airport (YLW)5.5 mi
Penticton (YYF)30.2 mi
Train
The Old Woodshed Kelowna2.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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